John.  Interflights. Hello.

Dong-Sun Hello. It's Kim Dong-Sun from purchasing here. Could I speak to John Murphy, please?

John.  Speaking. Hi, Dong-Sun

Dong-Sun   Ah good morning, John. Do you have a moment to talk about your request for company credit cards?

John.  Ah, yes. Right. Thanks for getting back to me. 

Dong-Sun   No problem. So, I understand you want all light personnel to be able to draw cash in foreign locations.

John.  Yes, that's right. Is there a problem? I typed all the specifications into the system yesterday. Are there no suppliers for that kind of service?

Dong-Sun   No, that's not it. As you know we have some new policies here. We want to offer a better service than just fulfilling your specific order. It's our goal to solve your problems by what we purchase. So could you help me understand the reason for the order? I understand the crews need to stay overnight a lot and in some places they need some cash.

John.  That's right. Our people fly to different places around the world. Sometimes they might also have a stop-over where they need cash for a drink or a paper or even local transportation.

Dong-Sun OK, in that case there could be a number of solutions. We could provide them with special debit cards. Or we could give our partner hotels the facility to pay a limited amount of cash to your crew then claim this back from us. 

John.  Interesting. I must admit I hadn't thought of that option.

Dong-Sun  OK, what I'll do then is contact a couple of possible suppliers and arrange to get some offers. We can then compare them to see which gives us the best solution. Also, I can talk to different kinds of suppliers - not just for the credit card solution - thereby increasing the competition. I should mean we can find a even cheaper solutions. 

John.  Sounds good. Is there anything you need from me?

Dong-Sun  Not at the moment. Thanks for your time. Bye, John. 

John.  Right, talk to you later, then