customer expectations - kỳ vọng từ khách hàng.

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John.  Interflights. Hello.

Dong-Sun Hello. It's Kim Dong-Sun from purchasing here. Could I speak to John Murphy, please?

John.  Speaking. Hi, Dong-Sun

Dong-Sun   Ah good morning, John. Do you have a moment to talk about your request for company credit cards?

John.  Ah, yes. Right. Thanks for getting back to me. 

Dong-Sun   No problem. So, I understand you want all light personnel to be able to draw cash in foreign locations.